Refund policy
Return & Refund Policy – DriveNest.pk
7 Days Return & Refund Policy
At DriveNest.pk, customer satisfaction is our priority. If you are not satisfied with your purchase, you may request a return or refund within 7 days of receiving your order.
Return Eligibility
You can request a return if:
- The item is damaged
- The item is defective
- You received the wrong product
- The product is unused and in original packaging
Items must be returned with:
- Original packaging
- All accessories
- Invoice or order number
DriveNest.pk reserves the right to reject returns that do not meet these conditions.
Non-Returnable Items
The following items cannot be returned:
- Used products
- Installed car accessories
- Items damaged by the customer
- Clearance / sale items (if mentioned)
Return Process
To request a return:
- Contact us on WhatsApp or Email
- Provide Order Number and Product Pictures
- Our team will confirm your return request
- Send the product back to our return address
- After inspection, refund will be issued
Refund Policy
- Refund will be processed after we receive and inspect the returned product.
- Refund will be issued via:
- Bank Transfer
- JazzCash / EasyPaisa
- Refund processing time: 3–5 working days after approval.
Exchange Policy
We also offer product exchange within 7 days if:
- Product is damaged
- Wrong item delivered
- Size/model issue (if applicable)
Contact for Returns
Email: support@drivenest.pk